Fuzzzy CoreAccount Deletion
Neither of our applications has an account. Here is exactly how to remove everything they keep, and what survives if you do nothing else.
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There is no account to delete
Fuzzzy Ink and Fuzzzy Music have no sign-in, no account and no server. We hold no record of you, so there is nothing for us to delete and no request for you to make. Everything either app keeps is on your own device, and you can remove all of it yourself.
Google Play asks apps that have accounts to publish a page like this. Neither of our apps has an account, but we publish it anyway, so that you know exactly what each app keeps and how to remove it.
Fuzzzy Ink — removing your data
Inside the app you can delete individual things as you go:
- Delete a conversation — removes its messages and its encryption keys together.
- Delete a single vault item.
To remove everything else, uninstall the app. What that removes depends on your device:
| Device | What uninstalling leaves behind, and how to remove it |
|---|---|
| Android | nothing inside the app — its messages, vault, keys and settings are deleted |
| iPhone or iPad | the app's messages, vault and settings are deleted, but the device keeps the app's entries in its Keychain: its encrypted keys and, if you used fingerprint or face unlock, your password. Turn off fingerprint or face unlock in the app (for the app lock and the vault) before deleting it, to remove the password. The rest is erased when you erase the device (Settings, General, Transfer or Reset, Erase All Content and Settings) |
| Mac | moving the app to the Bin leaves its data folder and its Keychain entries. Turn off fingerprint or face unlock in the app (for the app lock and the vault) first, then delete the folder ~/Library/Containers/com.fuzzzycore.seal (in Finder: Go, Go to Folder) |
| Windows | deleting the app's folder leaves its data and keys. Delete the folder Fuzzy Core LLC \ Fuzzzy Ink inside %APPDATA% (type %APPDATA% in File Explorer), the vault's encrypted files in the items folder of your Documents folder, and the app's entries in Windows Credential Manager |
Files Fuzzzy Ink saved for you — encrypted files you produced, and files you decrypted — sit in a folder named after each chat. On Android (Downloads / Fuzzzy Ink) and Windows (your Documents folder) they stay after uninstalling; delete them yourself if you want them gone. On iPhone and iPad they are deleted with the app, and on a Mac they are inside the data folder above.
Your password never leaves your device and we keep no copy of anything, so deletion is final. There is nothing to restore from, including on our side.
Fuzzzy Music — removing your data
Uninstalling the app removes everything it keeps privately: the musical key and tempo it worked out for your tracks, the cover art it extracted, your last-played track and position, and your settings.
On Android, if you allowed the app to save playlists in the open at Internal Storage / Fuzzy_Music, that folder is yours rather than the app's — so it stays on your device after you uninstall. Delete it with any file manager if you want it gone. Your original music files are never moved or deleted by uninstalling.
Fuzzzy Music never copies your music anywhere off the device, so there is nothing to delete anywhere else.
How to uninstall
| Device | How |
|---|---|
| iPhone or iPad | press and hold the app icon, choose Remove App, then Delete App |
| Android | press and hold the app icon, then drag it to Uninstall — or Settings, Apps, the app, Uninstall |
| Mac | drag the app from Applications to the Bin and empty the Bin — then remove Fuzzzy Ink's data folder as described above |
| Windows (Fuzzzy Ink) | delete the folder you unzipped the app into — then remove its data as described above |
If you have written to us
If you have emailed contact@fuzzzycore.com, we hold that correspondence in our mailbox like any other email. Write to the same address and ask us to delete it, and we will.
Questions
If anything here is unclear, or you want confirmation that we hold nothing about you, write to contact@fuzzzycore.com. We are Fuzzy Core LLC, Tbilisi, Georgia.